Are you planning to watch a movie on your Hisense Roku TV but getting only sound without picture and the screen is black instead?
There is no doubt that it can be really annoying when we are watching something or just turned our TV off and when we start it up again all we can hear is sound but do get a black screen.
Initially, I thought I was the only one experiencing this problem, but after researching the issue, contacting Hisense Support, and browsing forums, I realized that it is a pretty common error, and I shouldn’t worry much since our TV screen is fine and hasn’t been damaged.
In this article, I will show you how to solve a no-picture or black screen problem on your Hisense Roku TV without taking the set to a repairman.
First and foremost, just relax because it’s not a hardware issue and it happens due to system glitches most of the time.
How to Fix Hisense Roku TV No Picture but Sound Issue?
If your Hisense Roku TV has sound, but no picture, you can fix it by soft resetting it with the remote. There is a key combination and if you press them you will soft reset your Hisense Roku TV.
In the absence of a screen, you might wonder how we can be sure to execute the action correctly or press the right key.
Don’t worry, You just need to follow these steps on the Hisense Roku TVs Remote and just ensure that it is placed directly in front of your TV panel and that there are no obstacles between it and the TV.
Important: Make sure you Press these Key Combinations in the correct manner as per the instructions provided below.
Steps to Fix Sound, No Picture Issue on Hisense Roku TV
- First, Simply press the home button five times on your Roku remote.
- Next, press the up button once.
- Now, press the rewind button twice.
- Lastly, press the fast-forward button twice.
As per the Hisense Roku TV Support, these buttons will do the Soft Reset of your Hisense Roku TV.
You need to make sure that you have pressed them in the correct order and with the correct count.
After following these steps, your Hisense Roku TV will restart once and you will be able to use it just like before and the Black Screen With Sound will be solved.
As it will sort the No Picture issue on your Hisense Roku TV, Still, After soft resetting your TV with the above steps, check if your pictures are appearing correctly. If not, you can easily navigate to the settings section and reset the picture settings to default.
Why Does My Hisense Roku TV Have a Black Screen but Sound?
Researching and contacting Hisense Support, as well as searching through multiple forums, I was able to determine that the No Picture but Sound problem on Hisense Roku TVs is a minor bug caused by faulty internal settings.
In almost all of the cases where Hisense Roku TV displays only pictures without sound, the display hardware is not the issue, and it is easily fixed by following the above steps that I have shared above.
Sometimes, You may need to re-plug all power cables and plug them back in after 15-20 minutes if the issue persists. And contacting Hisense Support will be the best course of action if this does not solve the problem.
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