Insignia Fire TV Sound Issue (No, Low, Intermittent Volume)

There may be times when the sound stops playing while watching videos on your Insignia Fire TV. Does your Insignia Fire TV have similar audio issues or is the sound very low?

If that is the case, there is no need to worry and your TV is not malfunctioning, the sound issue on your Insignia Fire TV can be easily fixed at home and I will show you how to do it in this guide.

As I faced this issue when I had the Insignia Fire TV edition I searched multiple forums, contacted Insignia support, and found that I wasn’t alone.

I was among others whose Insignia fire tv edition tv speakers won’t turn on and sometimes intermittent audio occurs.

Insignia Fire TV audio issues are caused by incomplete firmware updates or internal settings conflict when audio goes off, comes intermittently, and sometimes can’t be turned on. You can fix the issue by upgrading, downgrading the firmware, or you can do a factory reset.

Additionally, there may be minor glitches that cause these sound issues on the Insignia Fire TV. I have listed all of the steps below on how to resolve the issue.

How To Fix Insignia Fire TV Audio Issue?

I have listed the different sound issues that Insignia Fire TV users have to deal with below and if you are also experiencing one of them, follow this guide to resolve it.

Insignia Fire TV Audio Settings
Audio Settings (Image Credit: TabloTV Comm)

Main Audio Issues with Insignia Fire TV Edition:

  • No Sound
  • Volume Too Low
  • Intermittent Audio
  • Not able to “Turn On” Audio

Steps To Solve Insignia Fire TV Audio Issue

  • Check Remote Volume
  • Check Bluetooth Audio Device
  • Power Reset TV
  • Factory Reset
  • Update TV Software

Check Remote Volume

If the volume on the remote is muted, please press “Volume Up” on the remote to increase the volume. It may seem silly, but sometimes the audio is muted on the remote and we wonder why we can’t hear anything.

Check Bluetooth Audio Device

There is a possibility that your TV is playing audio through a Bluetooth device like headphones or a speaker externally.

Please ensure those devices are not connected to the TV, otherwise, you will not be able to hear the speakers on the TV.

Additionally, if you are using a Bluetooth device and no audio is being played, make sure to increase the volume on the device.

Power Reset TV

We performed the above two checks to ensure we won’t miss anything silly that might cause a sound issue.

Now as I have stated previously, the problem is mostly reported after Insignia Fire TV’s latest update went live. That coupled with any internal settings conflict made it worse.

I was able to fix the problem on my TV with a complete power reset, and below are the steps you can use to do the same.

  1. Remove the main power cable of TV
  2. Now, while the cable is removed, push the power button on the TV for about 5-10 seconds.
  3. After that, replug the cable and turn on TV.

Any temporary TV settings that are causing sound glitches will be removed following the above instructions.

Quick Tip: There is a weird fix available to solve the sound problem on the Insignia Fire TV Edition. To do so, you need headphones, and you can solve the issue by plugging in headphones and unplugging them after a few seconds.

Factory Reset

Occasionally, software issues or half-updates cause the issue and you must hard reset your TV in that case

Your Fire TV can be reset using the remote by following these steps:

  1. Whenever possible, you should safely eject expandable storage.
  2. Hold the Back button and the right side of the navigation circle together for ten seconds.
  3. Choose to continue or cancel the factory reset on the TV screen.
  4. A few seconds later, the device resets automatically if you do not choose.

After the hard reset is complete you can check if you can hear sound and control the TV from the remote.

Additionally, as the glitchy software update was the main cause, make sure your TV is updated, as when glitch updates get installed, new updates are released to fix them.

Also, you can check the latest software updates released for Fire TV devices.

Update Software

You can easily update your Insignia Fire TV by following these steps.

  1. On your Fire TV, go to Settings.
  2. Select the My Fire TV option.
  3. Check for system updates by selecting About, then selecting Check for System Updates.


There are several common audio issues that Insignia Fire TV users face, including intermittent, low volume, glitchy sound, and no sound.

It is a good thing that these are not related to hardware issues and are more often caused by software glitches.

You can follow the steps outlined above in this article to fix them on your Insignia Fire TV.

To summarize, here are the steps:

  • Power reset your TV
  • Factory reset
  • Update the software on your Insignia Fire TV

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