Having problems with your Hisense TV’s built-in Chromecast? Not able to cast to your TV and wondering how to fix Hisense TV Chromecast?
Chromecast is without a doubt among those features that we all find very helpful once in a while, however, just like any other TV’s Chromecast, Hisense TV’s built-in casting also occasionally has issues and is unable to function properly.
I once had the same issue when I was experimenting with my Hisense Smart TV and found that its Chromecast was unable to connect with my device and I was unable to cast anything.
In this guide, I will explain why Hisense Smart TV’s Chromecast doesn’t work properly and how you can easily fix it.
As I was troubleshooting the cause of the casting issue, I discovered I wasn’t the only one reporting the problem, and it’s a widely reported issue with Hisense TV.
Your Hisense TV Chromecast won’t work if your TV and casting device isn’t connected to the same wifi network or if the cast has encountered a glitch. You’ll need to verify the devices are on the same wifi network and then reset the Chromecast on your TV.
The problem usually arises due to the above-mentioned causes and rarely occurs due to faulty TV firmware or a system glitch. Nonetheless, I have outlined this guide carefully with step-by-step instructions so that you can get it resolved easily.
Why Does My Hisense TV Chromecast Not Work?
If you are unable to cast on your Hisense TV and wondering why Chromecast is not working, you need to find the root cause because sometimes we make a small mistake that leads us to follow incorrect steps and I have outlined steps at the end of this guide on how to use Chromecast on Hisense TV.
The problem arises when the inbuilt Chromecast application, which is found on the system applications, conflicts with the TV or if the device from which you are casting does not have the same Wi-Fi network as the Hisense TV.
Additionally, here are all possible reasons why you cannot cast on your Hisense TV:
- TV and Casting device not on same Wifi network
- Hisense TV’s inbuilt Chromecast got corrupted
- A minor system glitch or incorrect process being followed
Now that we understand all of the reasons why the issue occurred, it is time to discuss how to fix it so that your Hisense TV is able to cast.
How To Fix Hisense TV Chromecast Not Working Issue?
If you’re unfamiliar with Chromecast, it is a line of digital media players developed by Google.
Despite the fact that it is well coded by Google, it is often met with issues, so if you are also unable to use it on your Hisense TV, do not worry.
This is not a huge issue, and almost everyone experiences it when using Chromecast on their devices and TVs.
If your Hisense TV and the device from which you need to cast are on the same WiFi network, and if you reset the Chromecast application on the Hisense TV system apps, you will be able to cast with Chromecast without any issues.
The following is a step-by-step process on how you can solve it, but don’t hurry or you may miss something, which leaves you with no solution.
- Power cycle TV and router Wifi
- Make sure the TV and casting device is on the same wifi network
- Reset Chromecast application on TV
A minor system glitch causes an error during casting on Hisense TV, resulting in Built Chromecast not working properly, and the connection will not get established between the TV and casting device (like a mobile phone, tablet, or PC).
Doing a proper power cycle of both your TV and Wifi router is a short and simple way to often resolve the issue.
The following are the steps you need to take:
- Turn Off your Hisense TV.
- Unplug the cable of the TV and Wifi router from the power source.
- Wait for 2-3 minutes and reconnect the power cables.
- Turn on the TV and connect it with the Wifi network and connect your casting device with the same wifi as well.
If your Hisense TV is not casting and you cannot use the built-in Chromecast through any minor issue, you can follow these steps to get the problem solved. You will then be able to cast without any problem.
Ensure Wifi Status
You will have to manually verify that your device (Mobile, Tablet, PC) from which you wish to cast and your TV is on the same wifi network after the power cycle has been done. Often we assume that they are on the same network because they are connected to the wifi network.
Note: You should also make sure to turn off your mobile data, as the smartphone starts using its smart brain when it has two available internet options and that might also cause the casting issue.
Reset Chromecast on Hisense TV
When the built-in Chromecast Application on your Hisense TV gets glitchy or corrupted due to stored data or any other issue, you might not be able to establish a proper connection to cast between your TV and device.
Your Chromecast will need to be reset manually on your Hisense TV, after which you will be able to establish the connection in the proper way.
Here are the steps to reset Chromecast on Hisense TV:
- On the Hisense TV home screen, select “Settings” in the upper right corner using remote.
- Then select “All apps” under “Apps”.
- Choose “Show system apps” by scrolling down.
- From the list of system apps, select “Chromecast built-in”.
- To reset the Chromecast, select “Clear Data”.
Once this is done, turn off and then on your TV after 1-2 minutes, and then the Chromecast will be restored to default settings on your Hisense Smart TV.
That’s it, now that you’ve reset the Chromecast, you’re all set to cast to your Hisense TV without any issues.
Wrapping It Up
We are quite frustrated when our Hisense TV’s Chromecast isn’t working, even though we have already tried to cast it multiple times.
With the help of the above guide, I hope you will be able to fix your Hisense TV’s Chromecast not working just as I have and as reported by many other Hisense TV users.
To summarize, a buggy or corrupt Chromecast app on Hisense TV and the incorrect wifi network is what causes casting issues, so here’s what you should do.
- Ensure Mobile data is turned off and devices are on the same wifi network.
- Do a power cycle of wifi and tv to clear any temporarily stored data.
- Reset the inbuilt Chromecast application on Hisense TV.