Anynet+ Device Is Not Connected? Disconnecting (Try This)

Are you trying to use Anynet+ to control another device but unable to succeed because the Anynet+ device won’t connect or keeps disconnecting despite you following all steps correctly?

There is no denying that controlling all devices with a single remote is an amazing experience, but sometimes our devices like Apple TV, Soundbar, Firestick, etc, don’t connect with Anynet+, and I have also experienced that in the past.

When troubleshooting the issue on my end, I dig it up to discover how it works, why Anynet+ doesn’t work as expected when there is an issue with connection, and how to fix it, and if you are also looking to fix that, you are at the right place.

To give you a quick overview of Anynet+, here’s what it is.

Using Anynet+ on Samsung TVs, you can control multiple devices connected via HDMI with just one remote. You don’t have to keep track of all the different remotes for each device, so managing your media setup is much easier and more convenient.

"Anynet+ HDMI CEC" Enabled On TV
Anynet+ (HDMI CEC) Enabled

In simple terms, Samsung’s HDMI-CEC system is known as Anynet+, LG’s is Simplink, and so on, each TV company enhances HDMI-CEC’s functionality with its TV’s software and hardware in order to make the connection seamless and easy.

Nonetheless, why does Anynet+ not work, why does it keep disconnecting, and why do we receive a message that Anynet+ is not connected?

First off, don’t worry, as long as your devices are compatible with Anynet+, there’s no problem.

In most cases, incorrect connection procedures, incompatible devices, or faulty HDMI cables are the main causes of Anynet+ device pairing and connection problems.

Now let me tell you what you need to do to resolve it, as well as what you can do to prevent it from happening again.

As a prerequisite, I will provide you with the proper connection steps and details required for using Anynet+.

How To Connect Devices To Anynet+?

Here are a couple things you should know before trying to connect your devices to your Samsung TV with Anynet+.


  • Your Samsung TV should have Anynet+ (Don’t worry, All Samsung TV that are manufactured after 2008 do have this feature)
  • You should have an HDMI-CEC supported HDMI cable. (Providing they are not poorly manufactured, all HDMI cables support HDMI-CEC functionality)
  • The Devices you are trying to connect should support HDMI-CEC functionality.
  • External devices should not be connected with a universal remote.
  • Channel search, Smart Hub, Initial Setup, etc. features on your TV should be turned off.

That’s all, now let’s see how to connect devices such as a soundbar, home theatre, gaming console, projector, etc to your TV’s Anynet+ functionality.

  1. The first step is to enable Anynet+ on your Samsung TV.
  2. Using your remote, press Home, then navigate to and select Settings (All Settings) > General (Connection)
  3. Now, To enable Anynet+ (HDMI-CEC), select External Device Manager and then Anynet+.
  4. Next, use an HDMI cable to connect an external device to the TV, then turn it on to connect the device to the TV and control it from the TV’s remote control.

As soon as the connection is established, you can access the connected device’s menu and control it using your TV remote control.

Anynet+ Samsung TV Menu

Okay, these were all the steps you need to follow to connect your devices to Anynet+, now let’s see how you can fix any issues that may arise during the process or even after your device’s get connected.

Troubleshooting steps for when your Anynet+ device won’t connect

There are several things that can cause Anynet+ to stop working and to appear with an error message that says “device not connected” or Anynet+ device keeps disconnecting whenever you are trying to use it.

The first step is to ensure that all cables are securely connected to both the TV and the device, and that they are inserted properly into the HDMI port of the TV.

If all connections have been checked and are functioning correctly, check whether your device is compatible with Anynet+.

Not all devices may be compatible with this feature.

Finally, try resetting or reconnecting the Anynet+ settings on both the TV and device. This can sometimes help re-establish a connection between them.

Anynet+ device is not connected

  • Anynet+ cannot control an external device if there is both a universal remote control and Anynet+ set up.
  • Set up the device again as an Anynet+ (HDMI-CEC) enabled device if the remote does not work.
  • The HDMI cable that connects Anynet+ (HDMI-CEC) enabled devices must support Anynet+ (HDMI-CEC). Some HDMI cables may not be able to provide Anynet+ (HDMI-CEC) functionality.
  • Turn On “HDMI Device Link” option along with “Anynet+” inside “TV Settings”.
Enabling HDMI Device Link Option
Enabling HDMI Device Link Option

If you are having problems playing TV audio through your receiver when using Anynet+, here are some things you should know:

  • You will need an optical cable to connect your TV to your receiver.
  • ARC can only be used when an ARC-capable audio receiver is connected to the TV.

Best practices for maintaining a reliable Anynet+ connection

To ensure that your device can communicate with other devices over Anynet+ (HDMI-CEC), you need to have a reliable Anynet+ connection.

Here are some best practices to ensure an optimal, stable connection:

  1. Make sure the device you’re attempting to connect to supports Anynet+. Not all devices do, so it’s important to double-check before attempting a connection.
  2. Make sure both devices are powered on and connected correctly via HDMI cable before attempting to establish an Anynet+ connection.
  3. If connecting multiple devices, make sure they all support Anynet+, as not every device will be compatible with one another. Be mindful of any additional compatibility requirements when doing this (such as you have Samsung TV, HDMI-CEC compatible devices, No universal remote being used).
  4. Use only high quality HDMI cables for connections – avoid using generic or third party cables if possible, as these may reduce signal strength and reliability of the connections over time
  5. Regularly check for software updates from your device manufacturer; these often contain bug fixes and optimizations which can improve performance and help maintain a reliable Anynet+ connection
  6. Anynet+ and universal remotes do not work together, so you must unpair the universal remote.

Quick Tip: In the below video, you can see instructions to enable the “HDMI Device Link” along with” Anynet+” from which also solves any glitches with the connection.

What to do if you’re still having trouble connecting your Anynet+ device

In case you still have issues with Anynet+ and it doesn’t work and you can’t control devices over HDMI-CEC despite following all the instructions above, then the HDMI cable is not compatible with both devices, or you need to contact Samsung’s support.

Frequently Asked Questions 

Do all HDMI cables support CEC?

The HDMI CEC feature was introduced with HDMI 1.0, and since then all HDMI cables manufactured are equipped with HDMI CEC functionality.

Moreover, poorly made and unreliable HDMI cables that claim to be HDMI CEC-enabled do not work with other devices that support HDMI CEC.

Does All Soundbar and Home Theatre Supports HDMI-CEC Functionality?

As for the answer to this question, I’ll have to tell you that it really depends on the soundbar or home theatre system you own. Some models support HDMI-CEC, while others do not.

How Do I Clear a Universal Remote Settings?

Anynet+ will not let you control your devices if they are connected with a universal remote control. In order to end this connection, you need to clear the codes that identify your device via the remote.

Here’s how:

1. Remove the batteries from your Universal Remote.
2. After that, leave the battery removed for at least two minutes, so that the capacitor can drain its power.
3. Next, To drain all remaining stored power from your Universal Remote, long-press the power button for four seconds.
4. Lastly, You should press the power button again to verify that the signal light isn’t on.
That’s All, All of the codes stored or devices which were paired with your universal remote will now be cleared.